Your Journey to the Cloud

SCALE AND THRIVE WITH THE POWER OF CLOUD SOLUTIONS

 

Harness the power of cloud technology

While the cloud has fundamentally changed the way businesses leverage technology solutions, many businesses still struggle to deploy cloud-based solutions. For most, the inability to develop a clear roadmap to the future with cloud solutions stalls out efforts before they even begin. We help clients identify the challenges they are facing and determine the best method for becoming more agile, responsive, and competitive with cloud services. With Intelletrace, you can harness the power of the cloud and enjoy enhanced application and network performance while simultaneously saving money and exceeding your business goals.

Hosted PBX and SIP Trunking

Connect your voice and data into one dynamic network for a more cost-effective, streamlined solution. Cloud-based SIP and hosted PBX reduce costs and improve scalability while extending the value of your existing equipment.

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DaaS, IaaS, CPaaS, CCaaS

Make your life easier with the “as-a-service” model for desktop, infrastructure, communications, and contact center solutions. Shift from CAPEX to OPEX, free up resources, and leverage the latest technology.

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Direct Connect – Azure, GCP, AWS

Connect data centers and cloud environments for enhanced performance and application availability. Enjoy improved control, flexibility, performance, and responsiveness while managing operational expenses.

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Colocation and Disaster Recovery

Partner with top colocation providers for high-performance data center services and disaster recovery solutions that safeguard your mission-critical assets and data and protect your business from downtime and outages.

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Your future is waiting.

Experience digital transformation the Intelletrace way.

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Hosted PBX and SIP Services

  • Lower voice costs by an average of 50% or more by centralizing traffic, leveraging built-in features rather than purchasing separately (911, BCDR)
  • Connect legacy TDM-enabled PBXs without upgrades and share idle capacity across the enterprise to reduce over-subscription on site-specific trunks
  • Combine data and voice onto one network to reduce dependence on end-of-life TDM services, reducing operational complexity while you lay the foundation for more efficient unified communications tools
  • Access a business continuity plan with specialized features for disaster recovery and mobility
  • Protect your voice traffic at every point in the network – from the edge to the core
  • Fully-purposed SIP platform provides solutions to meet your needs for current and future traffic.
Service Details:
  • Comprehensive suite of standard features, including local and long-distance calling, emergency 911 options, operator services, directory assistance, direct inward dialing (DID) numbers, caller ID and inherent BCDR. Enables dedicated toll-free and contact center services.
  • Geographically independent telephone number feature allows customers to use any domestic U.S. number at any Voice Complete service address for inbound and outbound calling. It is also fully 911 compliant.
  • Native PRI handoff delivers a direct connection as DS1/3 PRI format to legacy TDM PBXs without the need for upgrades.
  • Feature packs with more calling features than PRI.
  • Superior network reliability and performance.
  • 24 x 7 network management and monitoring through our Network Operations Center
  • Intrastate, interstate and international calling and toll-free anywhere in the world using a SIP service

As-a-Service Solutions

  • Desktop-as-a-Service (DaaS) – On-demand, simplified access to your team’s desktop environment with simplified management
  • Infrastructure-as-a-Service (IaaS) – Get the computing capacity you need, without spending money on CapEx
  • Communication Platform-as-a-Service (CPaaS) – Add real-time communication features into your applications to drive digital transformation
  • Contact Center-as-a-Service (CCaaS) – Add scalability and productivity-enhancing features to your contact center in the cloud

Direct Connect Solution

  • Make changes to your network ecosystem quickly when application and infrastructure requirements change
  • Reduce external threats with private network connectivity that protects your mission-critical data and applications
  • Access services through a secure web portal or API connection with pay-as-you-go model for simplified billing

Colocation and Disaster Recovery Service

  • 99.999% facility uptime service level agreement
  • High-performance data center sites provide power and cooling densities up to 200 watts per square foot
  • N+1 redundancy for UPS, generators, power distribution, and cooling
  • 24/7 environmental control monitoring and alerts, dry pipe fire suppression systems
  • 24/7 security management and site access via the Security Operations Center (SOC)
  • Centralized command and control of SAS 70 Type I and II certified standard process and procedures across all data center sites
  • Specialist disaster recovery and data recovery teams
 

Recent Blog Posts

Elements of Video Conferencing: An Overview of Technical and Office Requirements for VC

July 15th, 2021

Video conferencing has become a standard meeting modality for businesses today. Bringing together people from multiple locations, the business benefits of adopting video conferencing are numerous. From managing remote workers…

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The Power of API Integrations as Your Communications Solution

July 07th, 2021

Better Business Communications Experiences How do you create seamless process experiences without causing communications hiccups for your customers? The most exciting answer comes from Applications Programming Interfaces (APIs), which, when…

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Building a Successful Digital Customer Service Strategy

June 17th, 2021

Every interaction a customer has with a business can influence their perceptions of the company and determine whether they will become a return customer. Companies must carefully consider how they…

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"When I go into large accounts I will work with Intelletrace engineers to help craft a solution for my customers. That's a pretty important partner to have."
- David Little, VP Sales & Co-Founder, Fortis Telecom
"I can always talk to somebody. The people that work at Intelletrace are extremely attentive. They understand my problems and can get answers quickly."
- Mark Freid, IT Administrator, Sysco Labs
"The service is always exceptional."
- Nathan Lighthouse, Senior Voice Engineer, O1 Communications
"I quickly got a good feeling about these guys. They do what they say they're going to do."
- David Little, VP Sales & Co-Founder, Fortis Telecom
"I would definitely recommend Intelletrace to any company that's setting up a new network or has to update their network."
- Mark Freid, IT Administrator, Sysco Labs
"We need a circuit... we contact Intelletrace."
- Nathan Lighthouse, Senior Voice Engineer, O1 Communications
"In a technology space where things can go wrong, they put my mind at ease."
- David Little, VP Sales & Co-Founder, Fortis Telecom
"They're extremely helpful, they're extremely knowledgeable... they've been a life-saver for our company."
- Mark Freid, IT Administrator, Sysco Labs
"It's nice to be able to call Intelletrace, open a ticket, then they take control and work with the carrier. We can focus on the issue at hand."