Category: Blog Posts

Elements of Video Conferencing: An Overview of Technical and Office Requirements for VC

Posted by on July 15th, 2021 in Blog Posts, Unified Communications, Video Conferencing

Video conferencing has become a standard meeting modality for businesses today. Bringing together people from multiple locations, the business benefits of adopting video conferencing are numerous. From managing remote workers to building more substantial teams, this technology can transform day-to-day operations. To reap the full benefits of video conferencing, however, certain elements must be in […]

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The Power of API Integrations as Your Communications Solution

Posted by on July 07th, 2021 in Application Programming Interfaces, Blog Posts

Better Business Communications Experiences How do you create seamless process experiences without causing communications hiccups for your customers? The most exciting answer comes from Applications Programming Interfaces (APIs), which, when you deploy them in combination with cloud computing, deliver robust and scalable service platforms. APIs empower you to integrate all of your business communications channels […]

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Building a Successful Digital Customer Service Strategy

Posted by on June 17th, 2021 in Blog Posts, Customer Experience

Every interaction a customer has with a business can influence their perceptions of the company and determine whether they will become a return customer. Companies must carefully consider how they engage with customers to promote customer retention at each touchpoint along the customer journey. Developing a comprehensive digital customer service strategy is an essential component […]

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iPaaS: How Platforms are Changing the Integration Game

Posted by on June 09th, 2021 in Blog Posts, Integration Platform-as-a-Service

Integration Platform-as-a-Service (iPaaS) provides an overall better user experience by offering businesses a more simplified, streamlined option to organize and access their myriad applications and tools in the cloud. With many of the same benefits as the platform as a service structure (PaaS)—such as cost, scalability, and security, among others—iPaaS can extend these benefits to […]

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4 Critical Things You Need to Know About SD-WAN

Posted by on May 19th, 2021 in Blog Posts, Network Services, Software-Defined WAN (SD-WAN)

The enterprise wide-area network (WAN) is the hub of the modern enterprise. The corporate system that erases borders, oceans, and time zones connects employees and remote users- all geographically dispersed. An enterprise WAN links local area networks (LANs) in multiple locations to give users access to corporate applications and data they need to do their […]

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