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Team Collaboration @ Work – Where Do We Go From Here?

Posted by on August 18th, 2020 in Blog Posts, Cloud Solutions, Collaboration, Unified Communications

It wasn’t long ago that being productive at work meant that team members needed to occupy the same space. Today, though, that’s certainly not the case. And in the COVID-19 era, the growing pool of remote workers is living proof that you can be productive and innovative while working from home. However, it’s also important […]

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Does Cloud Communications Make Sense for Your SMB? Ask These Questions

Posted by on August 04th, 2020 in Blog Posts, Cloud Solutions

Do small and mid-sized businesses (SMBs) collaborate more than larger companies? Do they have more remote or mobile employees than other businesses? In reality, most SMBs share similar traits with larger organizations. Since the COVID-19 pandemic, a growing number of business owners – 57% – realize the advantages of remote working and plan to implement […]

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How a Telecom Operator Can Help Your Business Now?

Posted by on July 21st, 2020 in Blog Posts, Cloud Solutions, Managed Services, Network Services

In our last blog, we discussed the challenges of managing multiple telecom services for SMBs. Those challenges involve dealing with various invoices, vendors, carriers, account managers, and change orders!  Telecom aggregators help with these challenges.  An aggregator is a service provider that consolidates services by using their established relationships with telecom vendors. This “one-stop-shop” approach […]

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What is a Telecom Aggregator and Why You Need One Right Now! – Part 1

Posted by on July 07th, 2020 in Blog Posts, Cloud Solutions, Network Services

If you’re a small or medium-sized business, you know how challenging it is to manage your telecom services.  Why are telecom services so difficult to manage?  The challenge is the many interconnected technologies, vendors, and carriers required to make things work. This is not news to you since you likely have different providers for voice […]

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Changing Office Space or Downsizing? What IT Moves to Make

Posted by on June 16th, 2020 in Blog Posts, Managed Services, Network Services, Work From Home

As organizations deal with the implications of the past several months, many businesses and IT leaders are mapping out an innovative game plan. In our last blog, we talked about how companies are strengthening their remote work capabilities to support a greater number of WFH employees. We outlined tips such as focusing on remote help […]

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"When I go into large accounts I will work with Intelletrace engineers to help craft a solution for my customers. That's a pretty important partner to have."
- David Little, VP Sales & Co-Founder, Fortis Telecom
"I can always talk to somebody. The people that work at Intelletrace are extremely attentive. They understand my problems and can get answers quickly."
- Mark Freid, IT Administrator, Sysco Labs
"The service is always exceptional."
- Nathan Lighthouse, Senior Voice Engineer, O1 Communications
"I quickly got a good feeling about these guys. They do what they say they're going to do."
- David Little, VP Sales & Co-Founder, Fortis Telecom
"I would definitely recommend Intelletrace to any company that's setting up a new network or has to update their network."
- Mark Freid, IT Administrator, Sysco Labs
"We need a circuit... we contact Intelletrace."
- Nathan Lighthouse, Senior Voice Engineer, O1 Communications
"In a technology space where things can go wrong, they put my mind at ease."
- David Little, VP Sales & Co-Founder, Fortis Telecom
"They're extremely helpful, they're extremely knowledgeable... they've been a life-saver for our company."
- Mark Freid, IT Administrator, Sysco Labs
"It's nice to be able to call Intelletrace, open a ticket, then they take control and work with the carrier. We can focus on the issue at hand."